Terms of service

Terms of Service

Last updated: October 3, 2026

These Terms of Service govern your use of the Mags Toys website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. GENERAL

Mags Toys operates an online retail store offering toys and related products to customers.

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be published on this page.

2. PRODUCTS AND AVAILABILITY

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate.

However, product colours, appearance, packaging, and other details may vary slightly from the images displayed on the website.

All products are subject to availability. If an ordered product becomes unavailable, we may contact you to discuss available options, including a replacement, delayed fulfillment, or refund.

3. ORDERS

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept or decline an order where appropriate, including where there is an error in product information, pricing, availability, or payment authorization.

You are responsible for ensuring that the information provided when placing an order is accurate and complete.

4. PRICES AND PAYMENT

All prices displayed on our website are subject to change without notice.

The total amount payable, including any applicable delivery charges, will be displayed during checkout before you complete your purchase.

We accept payment methods displayed at checkout. Payment must be successfully authorized before an order can be processed.

5. SHIPPING AND DELIVERY

Shipping and delivery are subject to our Shipping Policy.

Delivery times provided on our website are estimates and may be affected by circumstances outside our reasonable control.

Mags Toys is not responsible for delays caused by delivery providers, incorrect delivery information, severe weather, service disruptions, or other circumstances beyond our reasonable control.

6. RETURNS AND REFUNDS

Returns and refunds are subject to our Returns & Refunds Policy.

Customers should review the applicable return conditions before sending an item back.

Where a refund is approved, it may be processed using the original payment method or another applicable method described in our refund policy.

7. CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible.

Cancellation may only be possible before an order has been dispatched. Once an order has been dispatched, our Returns & Refunds Policy will apply.

8. INTELLECTUAL PROPERTY

All content available on the Mags Toys website, including text, graphics, logos, images, designs, and other materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without appropriate authorization.

9. PROHIBITED USE

You agree not to use our website:

  • For any unlawful purpose

  • To violate applicable laws or regulations

  • To interfere with the operation or security of the website

  • To attempt unauthorized access to our systems

  • To submit false or misleading information

  • To infringe the rights of Mags Toys or any third party

10. THIRD-PARTY SERVICES

Our website may use third-party services, including payment processors, delivery providers, analytics services, and other technology providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

11. WEBSITE ACCURACY

We aim to keep the information on our website accurate and up to date.

However, we do not guarantee that all information, descriptions, prices, availability, or other website content will always be complete, accurate, or error-free.

We reserve the right to correct errors and update information when necessary.

12. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Mags Toys will not be responsible for losses or damages arising from circumstances outside our reasonable control.

Nothing in these Terms of Service excludes or limits any liability that cannot legally be excluded or limited under applicable law.

13. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.

14. GOVERNING LAW

These Terms of Service are subject to applicable laws and regulations governing the relationship between Mags Toys and its customers.

Any disputes will be handled in accordance with applicable legal requirements.

15. CONTACT US

If you have any questions about these Terms of Service, please contact us:

Mags Toys
Address: Brook St, Erith, DA8 1JJ, United Kingdom
Telephone: +44 7522 241958
Email: support@magstoys.com

Mags Toys — Play. Discover. Grow.